This episode explores a question that came from Lorena in Austin: “Prior to Covid, in one of our meetings after the meeting, we wondered what our boss would do if he knew what we said when he’s not around. I’m now being promoted to work with a new group and want the group to experience me in a positive way? Your advice?”
- All coaches agree, Lorena needs to establish psychological safety for open conversation and likes and dislikes.
- Tom coaches Lorena to balance accountability with acceptance.
- Sonia suggests setting the expectations for each of her relationships in a one-on-one meeting.
- Kimberly encourages Lorena to ask for constant feedback from her group by periodically asking three questions.
Tools Difficult Conversations: How to Discuss What Matters Most from the Harvard Negotiation Project.